CRM system
The CRM module is aimed at supporting and maintaining relationships with customers, business partners, clients and other cooperating entities. It is a simple and clear solution that allows recording all important information concerning all business partners and supports mutual communication with them.
Available in languages: 
What you can use the CRM module for
- Within the module you can customize preset options for:
- company type (e.g. supplier, investor, competitor, media, customer)
- company status (e.g. current, no interest, former, potential)
- company sector (e.g. IT, retail, industry, services, telecommunications, wholesale, education, healthcare)
- contacts - position (e.g. assistant, economist, HR, executive, marketing, buyer, sales representative, director, accountant)
- addresses - type (e.g. headquarters, offices, store, warehouse, manufacturing plant)
- record type (e.g. email, fax, offer, memo, meeting, contract, phone call).
- The module has fixed defined record states, namely:
- Scheduled
- Solved
- Solved
- Cancelled
- If the status of the record is Scheduled or Resolved, the record becomes a task that can be assigned to another user to resolve (the selected user is automatically notified via email).
- Within the module, several search methods are possible - from quick search to filtering of company contacts (company name, industry, number of employees, etc.), or entered records by type of contact (phone call, meeting, offer...).
- Within the Calendar section, it is possible to clearly display the entries entered as tasks (the user can see what tasks to solve in the context of the month). It is also possible to view the detail of the task by hovering over the record and to open the entire task record and view the details by clicking on the record.
- Within the Companies section it is possible to use the bulk task/record entry function, if necessary, which allows you to add the necessary items to multiple records at once. It is also possible to switch on/off the display of selected columns with recorded information or to change the order of the displayed columns (you can return to the original table settings using the "Reset table settings" button).
- The module also offers the display of various types of reports and statistics related to the inserted records. The user can clearly see the list of upcoming or pending tasks. Particularly important for the management of the company are also the lists of all records that have been made, the display of the number of records for the last 30 days or the statistics called "Employee activity for the last 30 days".
- The module allows sending bulk e-mail messages to clients or customers (e.g. newsletters). The required e-mail addresses can be filtered in the Mailing section and then have the message sent - it is possible to send a message to 50 e-mail addresses at once. The mailing is active for users with the extra tariff, others have to copy the filtered and displayed addresses to their email client and send from there.
In today's highly competitive business environment, having the most up-to-date and efficient customer relationship management (CRM) system is essential for success. eIntranet.net provides businesses with a powerful, yet simple CRM solution that helps organizations maximize customer satisfaction, streamline operations, and accelerate growth.
eIntranet.net's electronic CRM software helps businesses reduce costs, improve customer service, and maximize profits. By combining integrated marketing automation features with real-time customer data, eIntranet.net's CRM system simplifies and automates the process of building relationships with customers, tracking customer interactions, and managing customer relationships.
The electronic CRM software from eIntranet.net enables businesses to deliver personalized customer experiences that result in increased customer loyalty and higher customer retention rates. With the ability to segment customers based on demographic or psychographic profiles, eIntranet.net's CRM software lets businesses customize their messaging and promotional offers to better target potential customers and retain existing ones.
By relying on eIntranet.net's software, businesses can access powerful analytics capabilities to gain deep insights into customer behaviors and preferences. This enables organizations to develop more effective marketing strategies and tailor their service offerings to better meet customer expectations. The comprehensive data analysis provided by eIntranet.net's CRM software also helps companies make informed decisions more quickly and cost-effectively.
Finally, eIntranet.net's CRM software enhances collaboration across departments within organizations. By integrating data into a single platform, marketers, sales representatives, and customer service professionals are able to share information in real time to provide a unified customer experience. Additionally, eIntranet.net's intuitive user interface facilitates smoother communication between teams and allows staff members to remain connected no matter where they are located.
Simply put, eIntranet.net's electronic CRM software offers organizations efficiency, flexibility, and scalability for successful customer relationship management. With its cutting-edge features, eIntranet.net's CRM software is the ideal solution for businesses looking to drive customer engagement and bolster brand loyalty.