Orders received

The orders received module is used to create and electronically record orders received. Efficient work with orders received from corporate customers.

Available in languages:
CZ
Records of orders received from customers

Keep every order received from your buyers in one place. Link each order to a company in CRM, add a contact person, currency and the requested delivery date, and you always know exactly what your customers have ordered.

Line items with automatic price and VAT calculation

Add free-text rows, catalogue products, stock items, or pull in entire quotes. Prices, discounts and VAT recalculate on their own. Need a 10% increase across the board? One bulk edit handles it.

Fulfilment tracking and delivered quantities

Each line shows how many units have already shipped. Fully completed orders stand out in colour, overdue items flag a red icon. Nothing slips through.

Order confirmation in PDF, sent by e-mail

Generate an order confirmation in seven languages and your preferred paper size. Check the preview before printing and send the finished PDF to the customer straight from the system.

Order intake through a web form

Publish a form that needs no login. The customer picks goods in stock, enters quantities and contact details, and the order is created automatically. All you do is pick it up for processing.

What you can use the orders received module for

  • Order groups for branches and divisions

    Split the agenda into groups by branch or division, each with its own supplier details, logo and separate user permissions.

  • Automatic numbering in your own format

    Set the prefix, year format, suffix and number of digits. Every new order gets a number that matches your conventions exactly.

  • Delivery notes and invoices from an order

    Turn a received order into a delivery note or an invoice with a single click. Items carry over, stock is written off and the count of undelivered units drops.

  • Links to quotes, contracts and products

    Create an order straight from a quote, attach it to a contract, or pull products from the catalogue together with their price and code.

  • Filter by company, date and author

    Find orders by creation or delivery period, CRM company, the person who created them or by year. The "Active only" button shows just the open ones.

  • Internal notes on every order

    Track communication about fulfilment right on the order. Notes with a date, author and attachments keep the whole context together.

  • Yearly statistics and Excel export

    Review the count and value of orders across individual years. Export the table to Excel whenever you need deeper analysis.

Connections with other modules

Orders received sit at the crossroads of sales, warehouse and invoicing. Data moves between modules without retyping.

CRMassign an order to a company and contact person; currency and delivery address are filled in from the customer card
Quotesturn an approved quote into an order with all its items, or pull quote items into an order already in progress
Productsadd items from the product catalogue with price, code, customs code and preview image filled in automatically
Contractsattach an order to a contract or create a new contract from it and follow the whole project in one view



Help/Wiki for this module can be found at: https://wiki.eintranet.net/en/modul/61/received-orders

Keep customer orders firmly under control

The orders received module ties order intake, warehouse and invoicing into one smooth process. From the moment an order arrives to the issued invoice, you follow every step and miss nothing.

Received Orders – a central module for electronic record-keeping and management of orders from corporate customers. With this tool you gain full control over the entire cycle: from entry through approval to invoicing, all within one integrated ERP environment.

  • Simplified Record-Keeping – all orders are stored in a single location, minimizing the risk of data loss and duplication. Access to history is quick even for audit purposes.
  • Electronic Customer Entry – customers can add an order directly into the system via a web form, reducing response time by 30 % and eliminating manual input.
  • Automatic Alerts – with every new entry or status change you receive an email or notification, so no order slips through the cracks.
  • Integration with Other Modules – order data automatically syncs with CRM, inventory, and accounting modules, saving time on manual transfers and reducing errors by up to 25 %.
  • Flexible Reporting – generate reports by date, customer or order value and gain insights for business planning.

Try the Received Orders module and speed up order handling, reduce administrative costs and increase your corporate clients’ satisfaction. Contact us for a demo or live test!