Electronic recording of work performed and related costs for customers (including the possibility of electronic customer signature)
The timesheets module is used to report work performed and related costs. Within the module it is possible to create a database of used devices, equipment, service work, material, transport and print the form generated in pdf including the customer's signature. The module allows you to create different groups of work reports as required.
Create electronic timesheets for work performed at customer sites directly in eIntranet. Each report records hours worked, materials used, equipment and travel – all in one clear document ready for invoicing.
The customer confirms completed work by signing with a finger or stylus directly on a tablet or phone. The signature is saved to the report and included in the PDF document – no paper, no lost records.
Print or send the completed report to the customer by e-mail as a PDF with a single click. The e-mail template is pre-configurable and the company logo automatically appears in the document header.
Pre-configure a catalogue of equipment (including serial numbers), service work types with hourly rates, and stock materials with unit prices. When filling in a report, simply select from the list – fast and error-free.
Enter the number of kilometres driven and the number of technicians on the road – the system automatically calculates vehicle costs and staff travel time. Parking fees are also included so the final price covers all job expenses.
Electronic processing of work reports
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Report groups by department or work type
Divide reports into any number of groups (departments, teams or service types). Each group has its own numbering sequence, field configuration and access rights for individual technicians.
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Status workflow – from creation to invoicing
Reports move through statuses: Created → Assigned → In progress → Ready for invoicing → Completed. Billing staff see only reports flagged for processing and instantly know what needs to be invoiced.
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Filter by status, year or equipment serial number
Quickly trace the service history of a specific device by serial number, or display only reports awaiting invoicing. Excel export is available with a single click.
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Integration with HelpDesk tickets
A work report can be linked to an existing HelpDesk ticket. Technicians have everything in one place and after the customer's signature both the ticket and the report can be automatically closed and handed over for invoicing.
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Granular access rights for technicians
Each technician only sees reports they have access to. Administrators can restrict rights to viewing, editing or approving reports – separately for each group.
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Optional report sections as needed
Each report group can have only the sections it actually needs enabled: equipment, service work, materials, incidental expenses or notes. Unnecessary fields don't slow technicians down.
Integration with other modules
The timesheets module is closely integrated with the customer database, so billing addresses and contact details are filled in automatically.
Help/Wiki for this module can be found at: https://wiki.eintranet.net/en/modul/63/timesheets
Report work accurately, quickly and without paperwork
The timesheets module in eIntranet replaces paper forms with a modern electronic solution. Technicians complete the report in the field, the customer signs on the spot, and billing staff immediately have everything they need to raise an invoice – all connected, clear and without any data loss.
Online Work Report Processing is a key tool for companies that want instant insight into completed work and related costs. The module allows you to record every step – from equipment usage to materials and transport – and generates a professional PDF report with the customer’s electronic signature.
- Easy report creation – create a work report directly for the client and automatically fill in the required details.
- Comprehensive tool and material database – manage devices, equipment, service tasks, and transportation costs all in one place.
- Customer electronic signature – send the report for online signing, reducing administrative time by up to 30 %.
- PDF generator and print – quickly print or send a PDF document with complete details and a signed form.
- Flexible report groups – create categories based on project type, client, or period for better organization.
Enjoy clarity and time savings with our work report processing module – try it now and simplify your accounting and service processes!