News

In the HelpDesk settings, it is now possible to define optional fields as required. You can add the information you would like to add to individual helpdesk projects. You enter the optional fields in the settings, HelpDesk module, Optional fields section. You can enter fields with an answer type e.g. text - 1 line or more, check-box, date, number.

In HelpDesk, it is now also possible to search "In note" or "In description" in the Filter search section. For more information, see the HelpDesk module in the Help document (Help section).

For your convenience, we have prepared a function that allows you to transfer a file directly to the folder (or e.g. to the desktop) you need in the CHROME browser (unfortunately, the others do not support this function), without the need for intermediate dragging and copying.

In the asset registration module, it is now possible to add the contents of the package, create transfer protocols (loans) for several assets at once and store images of the registered assets. More information can be found in the description of the asset registration module in the Help document (Help section).

In the tests module it is now possible to set a time limit for each test question when creating a test (previously it was only possible to set a limit for the whole test). For more information, see the description of the tests module in the Help document (Help section).

Due to the downtime of Czech POINT from 25 October from 20.0 to 29 October until 6.0, it will not be possible to request extracts from OR and TR from Czech POINT using the data message module of the eIntranet.net application. Thank you for your understanding.

2 new options have been added in the invoices issued module to facilitate work with issued invoices. Clicking on the document number will expand the items contained in the document. Clicking on the variable symbol of an invoice will display the detail of that invoice (however, clicking on the eye icon at the end of the line in the invoice overview will still display the detail of the invoice).

In the Invoices Issued module, when sending an invoice, the file with the sent invoice is now attached as an attachment to the note (it is easy to see which version of the invoice was sent). If the invoice is modified, a note is written about this fact and the original invoice file is saved as an attachment again. For more information, see the description of the invoice module issued in the Help document (Help section).

In the asset register module, it is possible to set up a task in the tasks module to be created automatically some time before the date of the next revision of the asset register and to be entered into the calendar. For more information, see the description of the asset register module in the Help document (Help section).

It is now possible to enable in the Invoices Issued module settings to automatically send information about unpaid invoices to outstanding customers via email or SMS. Issued invoices are checked every day at 11am and then notifications are automatically sent to debtors for overdue invoices (according to the set number of days overdue). For more information, see the description of the invoice issued module in the Help document (Help section).

It is now possible to enable the reporting of work on individual tasks in the tasks module settings. After activating this option, it is possible to enable/hide the display of the names of the tasks for which the work has been reported in the work reports overview. For more information, see the description of the Tasks module in the Help document (Help section).

In the forms module we have added a new field type "DATE WITH EXPIRATION WATCH", which allows you to watch the expiry date, e.g. watch the validity of contracts - this field can be set according to the need, which user and how many days in advance will be notified of the expiry date. In the appointment scheduling module, the invited voter can now also vote directly in the eIntranet.net application when voting on an appointment date (previously only possible via the voting prompt). For more information, see the description of each module in the Help document (Help section).

In the helpDesk settings, you can now enable entering your own ticket ID and automatic ticket closing. It is also possible to set the ticket name to be automatically entered as the subject of the email. In the work schedule module, it is possible to select in the settings whether it is also possible to book vehicles when filling in the schedule, or to add fields for adding additional information as required. For more information, see the description of each module in the Help document (Help section).

In the data message module, thanks to the connection of the eIntranet application with CzechPoint, it is now possible to obtain an electronically signed extract from the Commercial Register or the Criminal Register of Legal Entities. You can find the specific procedure for obtaining statements in the Data Reports module in the Help section.

In the tasks module, the option to filter by "status" has been added and a new category "pending" has been added. In the Attendance module, it is now possible to track the changes made in the attendance of individual users - this option must be enabled in the module settings. For more information about the added features, please see the Help section.

If you find that pressing the "Enter" key when working with the text editor (the same text editor is used everywhere in eIntranet.net) makes the indentation too large, it is because a new paragraph is being created. If you need less line indentation, please use the "Shift" + "Enter" key combination.

We have launched a new complaints module, which enables clear and efficient management of the complaints process. The advantage of using this module is the clarity, efficiency and speed of working with individual customer complaints in the case of transferring requirements between multiple solvers. More information can be found in the module description or in the Help section.

We are improving the user experience and translating the application into foreign languages. Translated modules are marked in Settings -> Enabled modules with flags of the respective languages. In case you find the translation unclear or inaccurate, we will be glad if you let our programming team know. The specific procedure can be found here: Translation.pdf.

In the Invoices Received module, when manually inserting an invoice, it is possible to enable the option to move the inserted invoice directly to the "Pending" status. In the application module (version 2), the possibility of copying individual applications has been added for faster submission of similar applications. In the letter mail module it is now possible to retrieve the addressee/sender from the CRM module. For more information about the added features, please see the description of each module or the Help section.